Your privacy matters to us. This Privacy Policy explains exactly what personal data 388min collects from Pakistani users, how it is used, who it may be shared with, and what rights you hold over your own information.
Six core principles that underpin every data decision we make at 388min.
All data transmitted between your device and the 388min platform is protected using industry-standard TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
388min does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Information is shared only with licensed service providers directly involved in operating the platform.
Your account data is stored on access-controlled servers with regular security audits. 388min applies strict internal access policies — only authorised personnel may access user records, and only when operationally necessary.
388min collects only the personal data strictly necessary to operate your account, process payments, and comply with KYC obligations under our international gaming licence. We do not collect data we have no legitimate use for.
You have the right to access, correct, and request deletion of your personal data at any time. 388min will respond to all verified data requests within a reasonable timeframe and at no cost to you.
You are in control of your marketing preferences. At any point you can opt out of promotional emails, SMS notifications, and in-platform marketing messages directly from your 388min account settings — no questions asked.
This Privacy Policy ("Policy") sets out how 388min ("we", "us", "our", or "the Platform") collects, processes, stores, and protects personal data belonging to users ("you", "the User", or "Account Holder") who access or register on the 388min platform at 388min.com. This Policy applies to all users of 388min regardless of whether you are based in Karachi, Lahore, Islamabad, Faisalabad, or any other location within Pakistan.
388min is committed to handling your personal data responsibly and in accordance with internationally recognised data protection principles. By registering an account on 388min or by continuing to use our platform after this Policy has been made available to you, you confirm that you have read, understood, and agree to the collection and use of your personal data as described herein.
We may update this Policy from time to time. Where updates are material, we will notify registered users by email or via an in-platform notification before the revised Policy takes effect. The current version of this Policy is always available at 388min.com/privacy-policy.
For the purposes of this Privacy Policy, 388min acts as the data controller in respect of personal data collected through the 388min platform. This means 388min determines the purposes and means by which your personal data is processed.
388min operates under an international gaming licence. The licensing authority's data protection requirements inform and supplement the standards applied in this Policy. Where third-party service providers process data on behalf of 388min, they do so as data processors under written agreements that impose obligations consistent with this Policy.
388min collects the following categories of personal data from users of the platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, nationality | Account creation, KYC verification, age verification |
| Contact Data | Email address, Pakistani mobile number, residential address | Account communication, support, withdrawal processing |
| Financial Data | JazzCash/EasyPaisa wallet ID, HBL/UBL/Meezan Bank account details, transaction history | Payment processing, AML compliance, fraud prevention |
| Technical Data | IP address, device type, browser version, operating system | Platform security, fraud detection, user experience optimisation |
| Usage Data | Pages visited, games played, bet history, session duration | Responsible gaming monitoring, platform improvement |
| Marketing Preferences | Communication opt-in/opt-out status, preferred notification channels | Sending relevant promotions only to opted-in users |
| KYC Documents | CNIC scan/photo, passport photo page, proof of address documents | Identity verification, regulatory compliance |
We do not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by regulatory authorities in the context of responsible gaming obligations.
388min collects personal data through the following means:
388min uses the personal data it collects for the following purposes:
388min processes your personal data on one or more of the following legal bases:
388min does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom 388min shares personal data are required to handle that data in accordance with this Policy and applicable data protection law. 388min will not share your data with any party for their own independent marketing or commercial purposes.
As 388min operates under an international gaming licence, some of the third-party service providers we work with may be located in countries outside Pakistan. When personal data is transferred internationally, 388min ensures that appropriate safeguards are in place, including:
If you require further information regarding the specific safeguards applied to international transfers of your data, please contact us using the details in Section 16.
388min retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law or our gaming licence conditions. The following general retention periods apply:
When data is no longer required, it is securely deleted or anonymised in accordance with 388min's data disposal procedures.
388min uses cookies and similar technologies (such as session tokens and local storage) to operate the platform effectively and to improve your experience. The following categories of cookies are used:
388min does not use third-party advertising or retargeting cookies. No user behavioural data is shared with advertising networks.
388min implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
While 388min takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your 388min login credentials confidential. If you suspect your account has been compromised, contact our support team immediately via live chat.
388min operates a strict 21+ age policy. The platform is not directed at, and does not knowingly collect personal data from, individuals under the age of 21. Registration is not permitted for users below this age threshold.
If 388min discovers that personal data has been submitted by a user who is under 21 years of age, that data will be permanently deleted and the associated account closed immediately. Any funds deposited or winnings generated by an underage user may be withheld in accordance with regulatory requirements.
As a user of the 388min platform, you hold the following rights in respect of your personal data. These rights can be exercised by contacting 388min support via live chat or email as described in Section 16:
388min will respond to all valid data rights requests within thirty (30) days of receipt. Where a request is complex or numerous, this period may be extended by a further thirty (30) days, with prior notification to you. There is no fee for exercising your data rights unless a request is manifestly unfounded or excessive.
If you are dissatisfied with how 388min has handled your personal data, you are encouraged to contact us in the first instance using the contact details in Section 16. We will acknowledge your complaint within two (2) business days and aim to resolve it within thirty (30) days.
If you remain dissatisfied following our internal review, you have the right to escalate your complaint to the data protection supervisory authority in the jurisdiction in which 388min holds its gaming licence, or to seek independent legal advice regarding your rights.
388min reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform operations. When we make material changes, we will:
Your continued use of the 388min platform following the effective date of a revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should close your account before the new version takes effect.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data 388min holds about you, please reach out via the following channels:
When submitting a data rights request by email, please include your registered 388min username and, for identity verification purposes, the email address associated with your account. 388min may request additional verification before actioning any request that involves the disclosure or deletion of personal data.
Your personal data is protected by the measures described in this Policy. Create your 388min account today and enjoy cricket betting, live casino, and slots — all in PKR, with JazzCash and EasyPaisa support. Must be 21 or older.